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in Customer Feedback - 15 Aug, 2021
by Curtis - no comments
How To Make It Easy For Customers To Leave A Review

Customers are less likely to leave a review if it becomes too much of a hassle for them. The process of leaving a review must be as easy and simple as possible with multiple options so that the customer can choose the platform where he is most comfortable with.

There are places where consumers do some research when they want a product or service. Most consumers trust third-party sites so make sure that your business is registered with all important information updated consistently. Communications will come from your profile and they have to be monitored regularly. Prompt responses will encourage readers to move through the process towards becoming your new customers.

Social media sites like Facebook and Twitter are favourite sources of information among consumers who hardly leave their social network. Since social media sites have high levels of responsiveness, it makes sense to have someone assigned to monitor incoming messages particularly if you are trying to optimize new customer acquisition.

Google is the world’s biggest search engine and it is very likely that your potential customers are looking for information and directions to your business. Most customers would leave their reviews on Google and the reviews will appear on the search results for your business.

The advantage of a digital marketing agency is that King Kong marketing agency review appears in various sites including those focused on business news. The digital agency’s results-driven approach is different from the strategies used by other marketing agencies. This gives the digital agency an edge over its competitors.