There are important things that you need to consider when looking for refrigerated services. You need to ensure that you are hiring a reputable trucking company to provide high quality service to your valuable customers. In the eyes of your customers, any lapse of the refrigerated company will reflect on you and not on the truck you hired. This is why you need to be extra careful with your choices to maintain good relations with your customers and to keep them to your business advantage. Here are some of the things that you need to put some emphasis on when looking for a refrigerated service.
On-time delivery guarantee
When hiring a refrigerate service, this means that your good are perishable or they need to be delivered on time. Thus, you should look for a trucking service company that guarantees on time arrival to pick up your goods and on time delivery to your recipients. Any delay could impact your business including your business image. Find out if the company employs modern communication technologies such as satellite and internet tracking to monitor deliveries. This will give you peace of mind that your goods are delivered accordingly and within target time.
Suitable transportation equipment
Find out what your specific refrigerated services are and check if your target trucking company can provide your needs. Check if your goods need to be frozen or chilled. Frozen goods would require a refrigerated truck with -1°C to – 20°C temperatures while chilled goods would need 0°C to 15°C. You need to ensure that you are hiring the right company with refrigerated trucks for your specific business requirement. Apart from the equipment, it would be best if you can be sure that the truck driver is qualified and licensed for commercial truck driving.
Excellent customer service
Only obtain your refrigerated services from a company that is professional in dealing with their customers. Pay attention on how polite the trucking company is when communicating with you and how fast they are when responding to your quote request. Choose a trucking company that is reputed in the industry.